Ad Details
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Ad ID: 19009
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Posted: 01/05/2024
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Condition: Ad Listing
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Location: Philippines
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Province: Metro Manila
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City/Town: Manila
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Views: 314
Description
Join an established e-commerce brand as a dedicated Customer Service Representative. This role focuses on providing exceptional customer service through calls, emails, and live chat. We value customer satisfaction and are seeking a proactive team player with excellent English skills and a background in e-commerce.
Apply Now! : https://bit.ly/virtual-assistant-application
Responsibilities:
– Handle 10-20 calls, emails, and live chat interactions daily.
– Ensure 100% customer satisfaction by addressing concerns and resolving issues.
– Collaborate with the team, adapting to different tasks in a dynamic environment.
– Utilize Microsoft Office tools for effective communication and documentation.
– Adapt to different schedules as required.
Qualifications:
– Previous experience in customer service, preferably in an e-commerce setting.
– Excellent English communication skills, both written and verbal.
– Comfortable handling inbound and outbound calls.
– Proactive and adaptable team player.
– Proficient in Microsoft Office applications.
Additional Information:
– Competitive hourly rate with potential for an increase after a trial period.
– Female candidates preferred; applications from male candidates are also welcome.
– Thorough recruitment process includes candidate sourcing, interviews, and approval to ensure professionalism.
If you are passionate about delivering exceptional customer experiences and thrive in a dynamic e-commerce environment, apply Now! : https://bit.ly/virtual-assistant-application